At Pik ’em up, we are dedicated to delivering the freshest and highest quality banana chips to our customers. To ensure this, we manufacture and pack our products based on the number of orders we receive. This approach allows us to maintain the utmost freshness, but it also means that we cannot accept any returns. We take great care in packing your products to prevent any breakages or leakages during transit. However, in the rare event that you encounter any issues with our products, we are more than willing to understand your feedback and take appropriate actions to resolve the matter.

We want to assure you that none of the above terms affect your statutory rights or your rights under consumer protection regulations when goods are faulty or incorrectly supplied. If you are eligible, we will refund your money. Please note that shipping charges and return shipping charges will not be refunded except in cases where we have sent the wrong product.

Refunds will be processed in the following cases:

If your package is lost in transit.
If an incorrect item has been sent to you.
Refunds will only be made after we have received the returned shipment, except in cases where the package has been lost in transit.

We value your satisfaction and strive to provide the best customer service. If you have any concerns or issues with your order, please do not hesitate to get in touch with us. We are here to help and ensure that you have a positive experience with Pik ’em up.

Email: care@pikemup.com

Phone: +91 XXXXXXXXXX